In the service industry, it is all about finding a niche, analyzing the demands of that market, and exploiting. One such niche is the fast-casual niche. It borrows heavily from the fast-food restaurant or outlet but with better quality food and a touch of fine dining. And when it comes to fast-casual restaurants, one of the largest chains in America is McAlister’s Deli. Founded in Oxford, Mississippi, the chain of restaurants has grown, expanding its stores to 28 states.
If you have feedback on the quality of food or service at any of the McAlister’s Delis, we would love to hear your opinion. Click on talktomcalisters and share your views.
To define what a fast-casual restaurant is, we made use of McAlister’s Deli menu and other features.